Collaboration and Unified communication (UC) solutions connect people together improving communications, productivity and efficiencies. NETconnection work with customers to ensure they have a single seamless unified communications solution that enables companies to digitally transform communications and processes.
It’s About You
We work closely with customers to discover their needs and requirements, ensuring that the technology is aligned closely with your objectives and strategy. We immerse ourselves into your business, to get an in-depth understanding of your processes and people, designing unified communications solutions for you.
Unifying Communications
Unified Communications enables people to communicate wherever they are, on whatever device, so you can be assured that your staff and customers are benefiting from the latest communications technology. We work with leading vendor Unify to deliver outstanding UC solutions to the market, connecting your teams and customers to deliver faster resolution and increase productivity and efficiencies. Using conferencing and collaboration solutions that consist of video, audio conferencing, web chat and desktop sharing enabling people to be more agile and responsive which leads to faster decision making and resolution.
The Foundations
You will need to have a robust and reliant infrastructure for a UC solution so it can handle the increased volume of data. NETconnection has over 20 year’s experience in networking and will assist you in designing and building a secure network that is UC ready whether it is on-premise, via the cloud, in a green field site or migrating from existing technology to new technology. We are agile and flexible enough to deliver what you require at a cost-effective price.
Putting it All Together
Unified communications technology should be a single solution that integrates into your existing technology in the front and the back office to deliver seamless communications. It should integrate into your business so you can easily improve business processes and communications.
Scalability & Flexibility with Hosted Platform
By hosting your telephony in the cloud through our managed services offering you can be assured of cost-savings, increased scalability for volume of voice or data, flexibility to add on applications and new technology when required. Business continuity is also another major advantage allowing you to be reassured that if your telephony fails then it can switch over to another network so you can carry as normal.